The network defended its handling of the news that the 42-year-old Princess was receiving cancer treatment, as revealed in a thoughtfully worded video message released on March 22.
The BBC stated that its coverage maintained the appropriate level of importance without delving into speculation and was approached with care.
Regarding the approximately 100 complaints received, the BBC stated, "We aired the Princess of Wales's deeply personal video message in its entirety, allowing her to communicate directly with the public about her cancer diagnosis.
Our coverage aimed to convey the significance of the situation and the global support for the Princess.
We provided factual information about her condition without engaging in unfounded speculation.
" The network emphasized its awareness of the challenging period for the Princess and the Royal family, emphasizing sensitivity in reporting.
The BBC acknowledged the prior speculations about the Princess's health and highlighted her plea for privacy, as noted in the statement from Kensington Palace regarding her right to confidentiality concerning medical matters.
While recognizing the importance of reporting stories that interest the audience, the BBC expressed an understanding that not all viewers may have agreed with their approach.
The Princess underwent successful abdominal surgery in January and remained on a hiatus from public engagements until after Easter, as announced by Kensington Palace.
On March 22, after weeks of rumors and uncertainty surrounding her health, the Princess disclosed in a video message that she was undergoing precautionary chemotherapy following the detection of cancer post-surgery.
She assured the public of her well-being and gradual recovery but emphasized the necessity of privacy for her healing process and ongoing treatment.